Responsible Gaming
Last updated: 12 October 2026
Need to talk to someone now? Call the National Gambling Helpline free on 0808 8020 133, available 24 hours a day, 7 days a week, or chat online at gamcare.org.uk.
At Punter Lane we believe gambling should only ever be a form of entertainment. It is never a way to make money or solve financial problems. This page sets out practical steps to keep your play under control and where to turn if it stops being fun.
Simple rules for safer play
- Set a budget before you start and treat it as money spent on entertainment.
- Never chase losses by playing longer or staking more to win money back.
- Set a time limit and take regular breaks.
- Don't gamble when you're stressed, upset, or have been drinking.
- Never borrow money or use money set aside for bills to gamble.
- Keep gambling in balance with work, family, friends and other hobbies.
Warning signs to look out for
It may be time to get support if you:
- Spend more money or time gambling than you intended.
- Feel you need to bet larger amounts to get the same buzz.
- Hide your gambling from people close to you or lie about it.
- Feel anxious, irritable or low when you aren't gambling.
- Have borrowed money or sold possessions to gamble.
- Find gambling is affecting your sleep, work or relationships.
Tools every UK casino must offer
All operators licensed by the UK Gambling Commission are required to give you tools to stay in control. Look in your account settings for:
- Deposit limits: cap how much you can pay in per day, week or month.
- Reality checks: on-screen reminders of how long you've been playing.
- Time-outs: a short break from your account, from 24 hours up to six weeks.
- Self-exclusion: close your account for six months or longer.
- Account history: a clear record of your deposits, wins and losses.
Block all UK gambling sites at once
GAMSTOP is a free national self-exclusion scheme. One registration blocks you from every UKGC-licensed gambling website and app for a period you choose: six months, one year or five years. You can also install blocking software such as Gamban or BetBlocker on your devices, and many UK banks let you switch off gambling transactions in their app.
Free, confidential support
- National Gambling Helpline (GamCare): 0808 8020 133, 24/7, or gamcare.org.uk
- BeGambleAware: advice and self-assessment tools at begambleaware.org
- Gambling Therapy: free international online support at gamblingtherapy.org
- GamAnon: support for family and friends affected by someone else's gambling at gamanon.org.uk
- NHS gambling support: specialist treatment services listed at nhs.uk
Protecting young people
Gambling is strictly for adults aged 18 and over. Licensed operators check your age and identity before you can play. If you share a device with children, use parental-control software such as Net Nanny or Qustodio to block gambling sites, and never leave accounts logged in.
Our commitment
We only list operators licensed by the UK Gambling Commission, display key bonus terms clearly beside every offer, and do not target anyone under 18. If you have concerns about anything on our Site, email [email protected].